Cookie Policy
Last Updated – 15 January 2026
Introduction
This Cookie Policy (“Cookie Policy” and “This Policy”) explains how IGS Ltd (“IGS”, “we”, “our” or “us”) uses cookies and similar technologies when you visit our website. It sets out what these technologies are, why we use them and the options you have, to control their use.
What are cookies?
If you are browsing our website, we will collect cookies from your device which helps us to distinguish you from other users on our website. Cookies are small file of letters and numbers that are stored on your browser or the hard drive of your computer, phone, tablet or any other device when you visit our website. These are widely used to help your browser navigate through a website, make the website work more efficiently, or provide information to us to improve your online experience.
How do we use cookies?
We use cookies, or similar technologies that may develop over time, to collect, use, and share information when you visit our website.
Cookies and similar technology enable us to capture and compile statistical information about how you use our website and interact with us online, including information relating to the number of visits, IP addresses, source browser, operating system and device types, and request by country. In doing so, cookies may collect personal information about you.
There are different categories of cookies that have different purposes. The cookie categories that we use on our website are the following:
Category | Why we use them | Legal basis |
Necessary | Necessary cookies are required for the operation of our website. They enable core functionality such as security, network management, and accessibility. The website will not be able to perform properly without the use of necessary cookies. You can switch off these cookies in your browser settings or block them, but you may then not be able to access all or parts of our website. | Legitimate interest (GDPR Art 6 (1)(f)) |
Analytics or Statistical | Analytics cookies allow us to recognise and count the number of visitors to our website and see how the visitors move around. They help us understand how visitors use the website so we can improve its performance and content. | Consent (GDPR Art 6 (1)(a)) |
Advertising | These cookies record your visit to our website, the pages that you have visited and the links that you have clicked. By collecting this information, we will be able to ensure that the advertising on our website is more relevant to your interest. They allow us and our advertising partners (e.g. Google) to measure ad performance and show relevant advertisements. | Consent (GDPR Art 6 (1)(a)) |
Necessary cookies we use:
The following cookies are required for the operation of our website. The website will not be able to perform properly without the use of necessary cookies.
Cookie | Expiration | Description |
cookieyesID | 12 months | Unique identifier for visitors used by CookieYes in relation to consent. |
cky-consent | 12 months | This cookie is set by CookieYes to remember the users’ consent to the use of cookies on the website. |
cookies-necessary | 12 months | Used to remember the consent of users for the cookies in the ‘necessary’ category. |
cookieyes-advertisement | 12 months | Used to remember the consent of users for the cookies in the ‘Advertisement’ category |
cookieyes-functional | 12 months | Used to remember the consent of users for the cookies in the ‘functional’ category. |
cookieyes-performance | 12 months | Used to remember the consent of users for the cookies in the ‘performance’ category. |
Cokieyes-analytics | 12 months | Used to remember the consent of users for the cookies in the ‘analytics’ category. |
cky-action | 12 months | This cookie is set by CookieYes and is used to remember the action taken by the user regarding cookie consent. |
elementor | Never expires | This cookie is used by the website’s WordPress theme. It allows the website owner to implement real-time change. |
rc::aa | Never expires | This cookie is set by the Google reCAPTCHA service to identify bots to protect the website against malicious spam attacks. |
rc::c | Session | This cookie is set by the Google reCAPTCHA service to identify bots to protect the website against malicious spam attacks. |
m | 1 year 1 month and 4 days | Stripe sets this cookie for fraud prevention purposes and device identification. |
_stripe_mid | 1 year | Stripe sets this cookie to process payments |
_stripe_sid | 1 hour | Stripe sets this cookie to process payments |
woocommerce_items_in_cart | Session | WooCommerce sets this cookie to record if there are any items in the WooCommerce shopping cart. |
woocommerce_cart_hash | Session | WooCommerce sets this cookie to determine when cart contents change. |
wp_woocommerce_session | 2 days | WooCommerce sets this cookie to make a unique code for each customer to locate cart data. |
cookieyes-other | 12 months | Used to remember the consent of users for the cookies in the ‘other’ category. |
wpEmojiSettingsSupports | Session | Checks whether the browser can display emojis properly. |
__cf_bm | 1 hour | Used by Cloudflare to support bot management. |
__cflb | 1 hour | Used by Cloudflare for load balancing. |
hmt_id | 30 days | Used by hCaptcha to store unique identifiers to distinguish visitors for bot detection. Supports fraud prevention by identifying suspicious or automated behaviour and reducing abuse on the website. |
Optional cookies:
You can find more information about the optional cookies we use and the purposes for which we use them in the table below:
Cookie | Category | Expiration | Description |
sbjs_current | Analytics | 6 months | This is an analytics cookie to store browser details. |
sbjs_current_add | Analytics | Session | This cookie is used to store and count pageviews. |
sbjs_first | Analytics | Session | This cookie is used to store and track user interaction. |
sbjs_first_add | Analytics | 6 months | This cookie is used to store and count pageviews. It may also be used to determine source of the visit. |
sbjs_migrations | Analytics | 6 months | This cookie is used to store the user’s usage history for statistical purposes. |
sbjs_session | Analytics | 30 mins | This cookie is used to store and count pageviews. |
sbjs_udata | Analytics | 6 months | This cookie is used to store a unique session ID. |
test_cookie | Advertisement | 15 minutes | doubleclick.net (Google) sets this cookie to determine if the user’s browser supports cookies. |
NID | Advertisement | 6 months | Google sets this cookie for advertising purposes, to limit the number of times the user sees an ad, to mute unwanted ads, and to measure ad effectiveness. |
_ga | Analytics | 1 year 1 month 4 days | This cookie is installed by Google Analytics. The cookie is used to calculate visitor session, campaign data and keep track of website usage. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. |
_gid | Analytics | 1 day | This cookie is installed by Google Analytics to store information on how visitors use a website, including number of visitors, the source and the pages visited, in an anonymous form. |
_gcl_au | Analytics & Advertisement | 3 months | Provided by Google Tag Manager to experiment advertisement efficiency. |
_ga_* | Analytics | 1 year 1 month and 4 days | Google Analytics sets this cookie to store and count page views. |
_hjSessionUser_* | Analytics | 1 year | Hotjar sets this cookie to link multiple visits to the same user ID for that site. |
_hjSession_* | Analytics | 1 hour | Hotjar sets this cookie to track user activity during a single session. |
_hjTLDTest | Analytics | Session | This cookie is set by Hotjar to determine the most appropriate cookie path for the website. |
Please note that any third-party links on our website may also use cookies; you may receive these cookies by clicking on the link to the third-party website. We do not control the collection or use of information by these third parties, and these are not subject to this Cookie Policy. You can deactivate the use of third-party advertising cookies by visiting the relevant third-party page to manage the use of these types of cookies.
How can you manage your Cookie preferences?
You can withdraw or change your consent for all or some of the cookies by declining the pop-up when you first visit our website or at any time by clicking the “Cookie Settings” link in the website footer.
You have the ability to disable cookies by changing your internet browser settings. It may also be possible to configure your browser settings to enable acceptance of specific cookies or to notify you each time a new cookie is about to be stored on your computer or any other device, enabling you to decide whether to accept or reject the cookie. The ‘Help’ function within your browser should tell you how. To learn more about cookies, including information on what cookies have been set up on your computer and how cookies can be managed and deleted, visit www.allaboutcookies.org.
We will not collect any analytical or advertising cookies from you without obtaining your consent to collect first.
For cookies that process personal data, you may have the right to access, rectify, erase, or restrict the processing of your data. Please see our Privacy Notice for more details.
How do we update this policy?
We may change or update portions of this Cookie Policy to reflect changes in our practices and/or applicable laws and regulations. Please check this Cookie Policy from time to time so you are aware of any changes or updates to the Cookie Policy, which may be indicated by a change in the ‘last updated’ date noted at the beginning of this Cookie Policy.
If we make material changes, we will notify you via the website’s cookie banner or other appropriate means.
How can you contact us?
If you would like to contact us in respect of any element of this Cookie Policy, or where you wish to raise a complaint or grievance, you can do so using the contact details provided below:
Address: Furlong House, 10A Chandos Street, London, W1G 9DQ, United Kingdom
Phone Number: 0208 8106 7936
E-mail: info@informationgovernanceservices.com
